Licensing
FAQ
How do you license DevForce
Silverlight?
We license DevForce Silverlight on a per-developer basis. Each developer who
uses our DevForce business objects must obtain a license.
What are the advantages of
licensing with Priority Support?
Priority Support is the best option for professional
developers. With Priority Support we provide senior support engineers,
escalation to product developers and access to priority support channels.
Do I have full
redistribution rights?
We do not charge any royalties for redistribution of DevForce
Silverlight runtimes that have been integrated into applications which you
build.
Do I have access to all
upgrades as part of my license?
With an active subscription you will have access to all minor
and major releases of DevForce Silverlight.
What happens when my
subscription expires?
You may continue to use the last version of the product you
acquired before the expiration of the subscription. You will no longer have
access to Standard or Priority Support and upgrades of new releases.
How do I renew my
subscription?
We will send out an invitation to renew your subscription one
month before expiration. In order to renew you can either respond directly to
this email or order your renewal online.
Can I install the product on
two machines?
You are allowed to install on a primary machine and a
portable or laptop computer.
What are the different
levels of support you provide?
We offer the following levels of support for DevForce
Silverlight…
|
License Type
|
Free License
|
Developer License
|
Developer License with
Priority Support
|
|
Support Package
|
Free
|
Standard
|
Priority
|
|
All issues addressed by
Senior Support Engineers
|

|

|

|
|
Issue escalation to product
development teams
|

|

|

|
|
Access to support forum
|

|

|

|
|
Access to priority support
channels
|

|

|

|
|
Unlimited requests for
features, bug reports and general feedback
|

|

|

|
|
Software updates for 1 year
|

|

|

|
|
Priority involvement in Beta
Programs
|

|

|

|