DevForce® Silverlight

Licensing FAQ

How do you license DevForce Silverlight?
We license DevForce Silverlight on a per-developer basis.  Each developer who uses our DevForce business objects must obtain a license. 

What are the advantages of licensing with Priority Support?
Priority Support is the best option for professional developers.  With Priority Support we provide senior support engineers, escalation to product developers and access to priority support channels.

Do I have full redistribution rights?
We do not charge any royalties for redistribution of DevForce Silverlight runtimes that have been integrated into applications which you build. 

Do I have access to all upgrades as part of my license?
With an active subscription you will have access to all minor and major releases of DevForce Silverlight.

What happens when my subscription expires?
You may continue to use the last version of the product you acquired before the expiration of the subscription.  You will no longer have access to Standard or Priority Support and upgrades of new releases.

How do I renew my subscription?
We will send out an invitation to renew your subscription one month before expiration.  In order to renew you can either respond directly to this email or order your renewal online.

Can I install the product on two machines?
You are allowed to install on a primary machine and a portable or laptop computer.

What are the different levels of support you provide?
We offer the following levels of support for DevForce Silverlight…

License Type

Free License

Developer License

Developer License with Priority Support

Support Package

Free

Standard

Priority

All issues addressed by Senior Support Engineers

Cross

Check

Check

Issue escalation to product development teams

Cross

Cross

Check

Access to support forum

Check

Check

Check

Access to priority support channels

Cross

Cross

Check

Unlimited requests for features, bug reports and general feedback

Check

Check

Check

Software updates for 1 year

Cross

Check

Check

Priority involvement in Beta Programs

Cross

Check

Check